Dear Guests, in order to help us maintain and improve our standard of service and quality, we kindly ask you to complete this satisfaction survey.
Frankly, we were amazed at the service we received on our trip. From the moment we arrived in Istanbul until the moment we left, we were pampered and cared for like VIPs. It was incredible. The crew of the Caner IV were outstanding - their chef was beyond description! - and they treated us like royalty. We loved both our guide for the Anatolia section of our tour and the Istanbul portion. Both guides were friendly and knowledgeable, but even more than this, they were passionate about their country and about sharing the things they loved about it with us. We left feeling like we'd been welcomed into the culture in a way that was truly meaningful to us. I wish Seasong did tours everywhere! I would never book a tour through anyone else.
From the moment we arrived at the airport where there was someone waiting for us, helped us with the airport formalities, baggage etc. Till the end of the trip when they helped us check in fast, the trip was seamless, highly enjoyable and stress free. Our guide was a sweet, highly knowledgeable and accommodating lady. Sea Song has an amazing guide on their team. Thanks for helping us make wonderful memories that will last forever.
Mrs. Newland was very concerned prior to their arrival in Turkey about security. I had assured them that they wouldn’t be taken anywhere the guides felt was questionable.
They felt very safe with your guide and driver. They loved Istanbul and especially their guide. It was much better, in all aspects, than they had imagined. They also thought the day they spent in Ephesus was a wonderful and interesting experience. They felt they received a fabulous experience at an excellent price too! Overall they were impressed with Turkey..... the people, the economy, the welcome, the hotels, the transportation, but especially they were impressed with Sea Song.
Just a quick note to thank the whole Sea Song staff for planning a great trip for Sue and I to Istanbul. The whole 3 days were wonderful and memorable and the hotel was in the heart of all the things we wanted to experience in Istanbul. Our guide was wonderful and willing to adjust our schedule to allow us to focus on areas of specific interest. Hagia Sophia and the Blue Mosque were breath-taking, the Cistern incredible, the Bazaar – well no way to describe that, but a highlight that none of your guests should miss.... was the boat trip on the Bosphorus. No better way to see the European and Asian sides than that – pretty special. Great staff, great drivers and a wonderful guide, everyone enthusiastic, on time, and supportive. Seems like Sue and I should start thinking about another trip in 2016!!
Turkey was amazing. The trip was perfect – not one glitch throughout. Upon reflection there were no highlights because each and every part was so terrific. In Istanbul the guide was great. We felt so well taken care of. Cappadocia was awesome. We loved the hot air balloon after all!! The gulet was like a dream - the staff so warm and welcoming. The food was so good that we never ate ashore after all. Anyone who doesn’t do these three aspects of this amazing country is making a big mistake. We can’t rave enough about the whole experience. It was truly a once in a lifetime journey.
As we get ready to say farewell to this beautiful country we wanted to thank you and all of those who made our visit a magical one.!!!!!!! All arrangements were perfectly executed with care and concern and efficiency. Everyone so friendly and helpful we couldn’t have asked for better. Thank you for all of your efforts on our behalf. Sea Song, what a team!!!!!. Karen, thanks for your leadership, advise, and sharing your team. We’ve been totally spoiled.
The trip was FABULOUS! And the guides outstanding...everything was great, great, great...the room upgrades were outstanding (especially at The Four Seasons, where they gave us a 1 bedroom suite.)
One simply cannot see those two cities without having Sinan in Istanbul and Sofia in Greece as your guides! They were beyond amazing...perfect pace and tempo...incredibly articulate with outstanding knowledge...clearly both academics but great story tellers. It made the tour for us, and our extended group, so enjoyable.
And I truly could not have scripted the two cities better...as connected as their histories are and our current political and religious climate being what it is, the trip was enlightening, inspiring, memorable and rejuvenating. What I always hope travel to be.
I chose Karen and her team at Sea Song because a good friend had used their services (with great success) for an earlier trip to Turkey. We traveled to Turkey in October 2014 with a group of six adults. From the moment I contacted Karen by email to begin planning our trip, until the day we left Turkey, I felt that everything was first class. We arranged a VIP pick-up from the airport upon arrival and immediately I could see why Sea Song has such a good reputation. Each and every person that works with Sea Song is excellent, including drivers and transport personnel. When I first contacted Sea Song I worked out the parameters of our trip with Karen, then I worked with Cigdem, a Sea Song sales associate, to arrange all the details.
Cigdem and Karen were great—I always felt like we were in good hands and there wasn’t ANY question too small or not worthy of an answer. Once we arrived in Istanbul, Sea Song’s guide, Esin, showed us the old city and other parts of Istanbul—she couldn’t have been better! She was knowledgeable and personable and we had the best time. Esin made last-minute itinerary adjustments to avoid the large cruise ship crowds. We still saw everything on our itinerary, just in reverse order! Sea Song is great for folks wanting the experience of staying at the Four Seasons in Istanbul or small boutique-type hotels as well. Whether you are a seasoned traveler or using a travel service for the first time (as was the case for us), I highly recommend Sea Song. They will not disappoint!
Karen Fedorko Sefer and her team at Sea Song are absolutely first class. They worked with me to plan a 12-day trip to Turkey in June of 2014 for my family (my wife and I, two 17-year-olds, an 11-year-old, and my 76-year-old mother). I chose Karen and her team specifically because she lives in Turkey. From the moment we arrived until the moment we left, I felt like the team was looking over our shoulders making sure everything happened when and how it was supposed to. Our family has traveled extensively and I can honestly say no trip has ever gone more smoothly. Drivers were where they were supposed to be, guides were ever present, and excellent with the children and the adults. Sea Song’s suggestions—which gulet to rent, how long to stay, where to stay and why, where to eat, activities to do—were all spot on.
During our trip, Karen’s team made numerous last-minute itinerary adjustments and reservations. Karen called me personally one of the days to make sure all was good. If you go to Turkey there is only one company to work with and it is Sea Song. Karen and her team have got Turkey wired for the high-end traveler.
Karen Fedorko and Sea Song arranged a four-day trip for us in October 2014 from Istanbul to Cappadocia before our cruise departure. Our time in Cappadocia was wonderful, in large part due to the professionalism, compassion, and care of our guide Gokhan and our driver Selim. The vehicle was comfortable and spacious and we were always picked up on time. Gokhan especially was mindful of my husband’s mobility problems and did his best to make sure we saw everything and my husband was able to navigate most areas. He is a most engaging young man and very knowledgeable and we enjoyed his company. He was more than willing to make any adjustments to our sightseeing or lunch venues that we wanted. From the pre-trip contact, to the detailed itinerary (always at our discretion) to the Museum Hotel stay (in Cappadocia) and our return to Istanbul, all was expertly arranged. Karen and her staff deserve all the accolades they receive.
I wanted to express my sincere gratitude for the remarkable experience in Kusadasi. My husband and I found Sea Song Tours through Conde Nast Traveler as a highly recommended vendor partner, and we found that to be without blemish! It was perfect.
The entire day was arranged to perfection, with the lunch in a private home a wonderful addition. Our guide, Mutlu, was particularly amazing. He was insightful, passionate about his field, and a wonderful host. I cannot say enough wonderful things about our guide, and the day's arrangements.
Thank you for arranging the entire day's agenda, and logistics to perfection. It was not only relaxing, but informative as well.
I would highly recommend Sea Song Tours and our guide to anyone coming to Kusadasi. Thank you so much for creating such a wonderful travel experience!
We used Sea Song for our recent trip to Turkey and found their service was exceptional. Karen Fedorko Sefer and her colleagues did an outstanding job planning, getting us into museums in a timely manner and offering excellent guides to assist us. The car and driver were also very good. The cars were spacious and clean and the drivers did a great job maneuvering through the traffic and were very prompt to pick us up. She also had a VIP service at the airport that was exceptional in every way with red carpet and all. We could not have been more pleased. I would use them again and recommend them to all our friends who will be traveling to Turkey.
My wife and I just returned from a month away in Europe including a cruise on the Mediterranean with two stops in Turkey. We had planned two private tours through Sea Song at the two stops in Turkey, Istanbul and Kusadasi / Ephesus. The services were amazing, we had the best time in Turkey. We were away 30 days from home and both my wife and I loved our time in Turkey the best. We would say both Cenk in Istanbul and Rabia in Ephesus had a lot to do with that.
Starting in Istanbul, our driver was attentive and careful. Cenk (our guide) was careful to explain to us specific history, background information and took time to explain specific items, very friendly and easygoing, which we especially enjoyed.
Both guides' knowledge and care they took with us and the information they shared with us made us feel very comfortable and special.
Rabia was very knowledgeable as well and ensured we were informed of each place we stopped at and advised us where to go and what to watch for. The highlight was lunch in Sirince village at someone's home. We were well received and treated to a beautiful meal served in a serene, cool (comfortable) backyard. At the same time we were there, the call to prayer could be heard and it was a very special moment. At the time of booking these two special tours, we did not realize Holland America also used Sea Song's services in Turkey and we felt our tours were truly special as we shared our experiences with others on the ship.
Both Cenk and Rabia were truly special guides, and both drivers were very good as well. Thanks again so very much to everyone at Sea Song for making this tenth anniversary trip for my wife and I special, we look forward to returning to Turkey.
Based on a very high recommendation from a friend, we booked a two week trip within Turkey with Sea Song. Everything went perfectly, our guides were fantastic, not only knowledgeable and great in conveying their knowledge but also personable and fun to be with. We exchanged email addresses with two of our three guides. We loved all the sights we saw in Istanbul, enjoyed the combination of antiquities and modern life, the incredibly friendly people and the delicious food. Back in the US, I immediately purchased a Turkish cookbook. The trip was arranged to pre-celebrate my husband's upcoming 75th birthday. We enjoyed the area of Cappadocia, the hot-air balloon ride, the underground cities, the castles, churches and the fairy rocks. Ephesus was overwhelming in vastness and multitude of undug architecture, murals, mosaics, etc. The smaller sites of Priene and Didyma were equally informative and beautiful.
We have been telling friends about our experiences in Turkey arranged by Sea Song…a few of them have added such a trip to their bucket list. We certainly want to return sometime in the not too distant future.
We booked a one day shore tour of Kusadasi and Ephesus, as written up in Conde Nast and were very happy with our day. It was for six, professionally organized with driver and a guide, Rabia. Every detail was handled perfectly and our guide was a font of information. In one day we saw all that time would allow, and it included a delicious lunch in a private home. Rabia was knowledgeable, friendly, and eager to share her country's customs and history with us. Sea Song is a quality company and when I return to Turkey for a more extensive tour, I will contact them again. We would highly recommend this company and tour to all!
Several years ago, we used the “Conde Nast Travel Specialist” list to find someone to help coordinate a trip. It was an excellent experience. When we decided to visit Turkey, we pulled out the list again. We had a few days in Istanbul to ourselves in conjunction with the Formula 1 Grand Prix. For the rest of our visit we worked through Karen. We recently returned from our two week visit to Turkey. Karen and her team at Sea Song helped coordinate several parts of our visit including visits to several archaeological sites, a 5 day cruise on a Turkish gulet in the Aegean Sea, a visit to Cappadocia, and of course, Istanbul.
We had a wonderful time in Turkey. Everything was fantastic. The highlight of the trip was the gulet and crew. The ship was great and the crew was fantastic. Captain Mustafa, Alaattin, and Volkan were perfect hosts and made the whole experience memorable. The food on board exceeded our expectations. The visit to Knidos was remarkable. The photo on my screen saver is now of the (gulet) and it makes me smile every time I see it. All of the tour guides throughout our visit were extremely friendly and helpful. In particular, we really enjoyed our time with Ozgul in Cappadocia. Ozgul was able to help us understand more about life in Turkey. She was very patient with all of our questions, extremely informative, and just fun to be with. Prior to the visit, we were not convinced that we really wanted to go to Cappadocia. We are so grateful that Karen suggested it and kept it in the itinerary.
Without working through Sea Song, we would have experienced only a small fraction of what is an amazing country. We frequently travel to countries on our own. We have now also used Travel Specialists twice. If you are visiting a country for the first time, are not very familiar with it, and want to really get to know the country and have a customized experience, we would highly recommend a Travel Specialist like Karen. The key... let them know your interests. You'll have a wonderful experience.